Is the packaging store secure? Buying on-line is proving to be more secure than shopping in traditional
stores or over the telephone. We have taken steps to ensure that the
packaging store is secure for you. All payment transactions are carried
out over an SSL 128-bit encrypted secure connection. We do this using the latest
industry standard technology. The padlock symbol (at the bottom of your browser
window) confirms this level of encryption. If you click on this, you will see our
secure certificate, meaning that your data is visible only to us.
How are my delivery details stored? When you register online you will be asked to enter your details online,
here you can save your delivery address to save time when placing future orders.
They are stored on our secure database, and we not disclose them to any third parties.
Click here to see our privacy policy.
Does the packaging store keep records of card details? No. All credit card details are automatically and securely transmitted
directly to the bank. the packaging store
does not hold any credit card or other
payment details of our customers.
Can I return items? If you order the wrong product or change your mind, return it to us within
15 days. You only have to send the products back to us, at your own cost, unused
and undamaged in the original packaging. We will arrange a credit, exchange or refund
(subject to our terms and conditions). Click here
to go to our "returns" page for more information.