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Internal Account Manager Portsmouth

VACANCY: Internal Account Manager - Portsmouth

Location: Portsmouth

Due to growth, we have an exciting opportunity for an enthusiastic, hardworking individual to join one of the fastest-growing, most innovative packaging companies in the UK and embark on the path towards a successful and rewarding career.

Sitting within the commercial team, this full-time role is to provide first class customer service to our valued clients and sales support to an established and successful sales team, all within in a fast-moving B2B environment. You will be required to demonstrate exceptional organisational skills paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all-round customer focused approach.

Specific Responsibilities: -

Managing a portfolio of customers, including but limited to:

  • Providing competitive quotes to our customers – both new and existing
  • Processing orders
  • Managing stock
  • Handling any non-compliances that arise – from start to finish and implementing corrective actions if required

You will also have a cradle-to-grave approach – taking ownership of new enquiries, nurturing them through the quotation stage through sample approval and into full supply.

Requirements: -

  • Be outgoing, positive and have excellent communication skills, particularly on the telephone
  • Have a can-do attitude and be looking to progress within the role
  • Possess excellent communication and interpersonal skills, to be a flexible and supportive member of the team
  • Have good time management, prioritisation, negotiation and organisational skills
  • Have an ethical approach to business and relationship building
  • Be able to understand and effectively follow company process and procedure
  • Have a strong desire to improve the supplier/ customer experience
  • Demonstrate strong ability with Microsoft Office products, with an emphasis on Excel
  • Show willingness for continuous improvement within the role and to go the extra mile across the board
  • GCSE English and Maths at A-C or equivalent

Requirements: -

  • Competitive salary
  • Generous bonus scheme
  • The option to become a shareholder in the business after 6 months employment
  • Health Cash plan
  • Life assurance
  • Westfield Rewards – discounts on travel, internet retailers & gym memberships
  • Great career development opportunities for the right person

Please send applications with a covering letter to Richard Anderton, Managing Partner, Kite Packaging.  randerton@kitepackaging.co.uk