Security and Infrastructure Manager

Location: Coventry

Recently named UK Packaging Company of the Year, Kite Packaging is a £185 million, employee-owned business with a strong entrepreneurial spirit and a results-driven culture. Operating from 9 sites across the UK, Kite is committed to innovation and excellence, with our core technology team—including IT, software development, data analytics, and online marketing—playing a central role in our continued growth.

The Role:

We are seeking a talented Security and Infrastructure Manager to join our forward-thinking IT team at our cutting-edge Coventry headquarters. This is a pivotal, well-funded role where you'll lead the security of IT operations across the group, while also supporting, innovating, maintaining, and implementing a wide range of infrastructure, network, server, cloud, and SaaS solutions.

You’ll also act as a 3rd line escalation point, a Subject Matter Expert (SME) for infrastructure topics, and a mentor to others in the team—helping upskill and motivate colleagues to ensure we deliver best-in-class support to our users.

Key Responsibilities:

• Own the end-to-end security of IT operations across the business.

• Design, implement, and support infrastructure including networking, cloud services, servers, SaaS platforms, and DR strategy.
• Assess current and future technological needs and help shape the technological strategy to meet the business’s evolving demands.
• Provide 3rd line support for complex issues related to infrastructure and end-user computing.
• Act as an SME for all infrastructure-related queries across departments.
• Lead on security strategy and innovation, ensuring systems remain state-of-the-art.
• Coach and mentor junior team members, developing capability across the IT function.
• Collaborate with the wider technology team and senior leadership to support Kite’s growth strategy.
• Manage and develop relationships with external providers.

What we're looking for:

• Proven experience in IT security and infrastructure engineering – preferably backed by a relevant degree.
• Proven experience in strategic planning and execution.
• Exceptional leadership and team management skills.
• Strong troubleshooting skills and 3rd line support experience.
• Experience in mentoring or developing team members is a strong plus.
• Ability to work independently and collaboratively in a fast-paced, ambitious environment.
• A proactive, security-first mindset with a passion for continuous improvement.
• Relevant certifications such as ITIL v4 or PRINCE2 are highly desirable.

What you’ll get:

• Competitive salary based on experience and skill set
• Great work life balance, 08:00am - 17:00pm Monday to Friday
• 22 days holiday, rising by 1 day each year up to 25, with the option to buy or sell up to 3 days
• The option to become a shareholder in the business after 6 months employment
• After 6 months a range of benefits: life insurance, pension, cycle to work scheme and an optional healthcare scheme

Covering letters and CV’s should be emailed to: Joey Turner, Recruitment Manager.  jturner@kitepackaging.co.uk