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Cookie Policy


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that is stored on your browser or computer. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to you. We may also share this information with third parties for this purpose.
  • Re-Targeting cookies. Our website makes use of re-targeting technologies. This allows users to be shown personalised adverts on the websites of our partners, which feature our products and services that users have already shown an interest in.

You can find more information about the cookies we use and their purposes in the table below:

Cookie Purpose
Kite Packaging These first-party cookies allow you to use our electronic shopping basket as part of placing an order, or remember the contents of your basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. The functionality cookies are used to recognise when you log into our website, and allow you to access your account information online.
3rd parties We have 3rd party service suppliers who may also use cookies. These include, but are not limited too: search engines (e.g. Google, Bing etc), readvertising, payment gateways and 3rd party couriers. They may collect anonymous information on how visitors use our site. This enables us to:
  • measure and improve the performance of our site
  • see how frequently the same people revisit the website
  • how the website is found (from advertising or referring websites)
  • which pages are viewed
  • measure and improve the performance of our advertising
  • understand the path users take on our website after clicking on an advert, in order to help improve our offering
  • improve our security and customer experience around the payment portal
  • allow customers not to reenter and repeat their information
For more information, please contact us by phone or email.

[Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies]

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.