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Kite Packaging Limited is defined as a data controller under the General Data Protection Regulation (GDPR) and Data Protection Act 2018 and is registered with the Information Commissioner’s Office (ICO) under ZA166363.
If you have any questions our contact details are:
Kite Packaging Limited
186 Torrington Avenue
Telephone: 02476 420065
The information we collect
We process personal data including and not limited to:
Legal grounds for processing your information
We will rely on the following legal bases under GDPR to process your personal data:
You may provide us this information when completing forms and contracts, corresponding via the telephone, e-mail or live chat, or we may meet you at an event or exhibition.
Involuntary information when you visit our website
We may gain information that we gather through our monitoring of visits to our website. We use Google Analytics and cookies in order to improve our service, user experience and to analyse how the website is used. Aside from the approximate location (IP address), the information collected is mostly anonymous traffic data including browser information, device information and language. We do not collect any additional information which could be classified as personal via these means.
How we process your information
We collect and process data for the following reasons:
We will also provide information to 3rd parties, when it is necessary for us to fulfil your service requirements. These include, but are not limited to, 3rd party carriers for the delivery of goods and secure payment gateway services.
We will only process your data in the UK. In all circumstances the information obtained will be retained and utilised in accordance with all relevant laws, in particular the Data Protection Act 2018 and GDPR.
We may from time to time contact you to make you aware of new products and services, unless you explicitly request us not to do so.
If you have made a purchase from Kite Packaging pre-dating 25th May 2018, you mayreceive regular product recommendations from us by e-mail. If you no longer wish to receive such communications, you can opt out by clicking the unsubscribe link at the bottom of any Kite Packaging marketing e-mail.
If you are a new customer, you can opt out of email communications at the new customer billing stage of the basket. This will ensure we do not send you promotional material via email.
We will never share your name and contact details with 3rd parties for marketing purposes. We do use 3rd party service providers to send out marketing material but only allow them to use that information on our instructions and where they have agreed to treat the information confidentially and to comply with data protection legislation.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information.
How do we protect your personal data?
We collect and store data for the purposes of all our business operations and to provide service to our customers.
How long will we keep personal data?
You have the right to:
You can also stop the processing of your data for digital marketing purposes. This is done via the ‘My Account’ section of the website. You can find it here:
If you wish to review, verify, correct or request the erasure of your personal data, object to the processing of your personal data, withdraw the consent to the processing of your personal data or request that we transfer a copy of your personal data to a 3rd party, please contact our Data Protection Representative Jake Kirk on firstname.lastname@example.org. We will respond to the request as soon as we can. Generally this will be within one calendar month from when we receive your request but on occasions it may take longer to deal with your request and in such circumstances we will let you know.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Automated Decision Making
We do not use any form of automated decision making in our business.
Email, telephone and postal contact details for kitepackaging.co.uk.
How much does delivery cost? What is the cut-off time for next day delivery?
The terms and conditions for online purchases at kitepackaging.co.uk.